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Tip
titleStepper and Continuous Motors

Stepper motors update their position in steps, whereas continuous motors rotate continuously, without control over the motor's position.  Stepper motors are inherently less smooth than a continuous motors, but their advantage is that their position can be controlled more precisely.

Problem

I have a Platinum or Silver series turntable and my table sometimes shakes, or stutters, or turns really slow.  What are the steps I can take to minimize stutter or vibrations?

Warning
titleKeep Iconasys Software in Foreground

Whether using Shutter Stream or the Turntable Controller Software, make sure the software controlling the table is always in the foreground.


Tip
titleReset the Turntable
  1. Turn off the table.
  2. Exit the software.
  3. Unplug the USB cable from the computer and leave out for 2 seconds.
  4. Plug the USB cable back in.
  5. Power the table back up.
  6. Restart the Iconasys software


Tip
titleUse a Powered USB-2 Hub

For the best (fastest and smoothest) rotations, we recommend the use of a Powered USB-2 Hub and the original turntable USB cables.  The USB-2 hub should have a separate DC power supply, which plugs into the wall and then into the USB hub.  Do not use a USB hub without an external DC power supply!

Explanation

Tip
titleStepper and Continuous Motors

Stepper motors update their position in steps, whereas continuous motors rotate continuously, without control over the motor's position.  Stepper motors are inherently less smooth than a continuous motors, but their advantage is that their position can be controlled more precisely.

In order to explain the steps, you can take to minimize perceived turntable vibration, it is important to first understand the different turntable and motor mechanics:

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