For a faster reply from our support team, we recommend Chat option. Mainly during standard working hours, 9 a.m. - 5 p.m. E.S.T. (New York, U.S.A. time zone).
If you don't have an account for this, when you write a brand new e-mail support@iconasys.com , a ticket gets automatically created, for a new issue you might have.
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